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What is the CBU Price Match Guarantee?
It's pretty simple. If you find this model* cluster mailbox on another online retail site for a lower price, including any shipping and taxes, then we will match that competitor's price.
Before we can match a competitor's price, please note:
- We will need the exact URL of the product page in question. A screenshot of the competitor website will not suffice.
- Some competitors hide their freight charges until you enter the checkout, so please keep this in mind.
- If you are ordering multiple units, check our Volume Discount Pricing table (to the right of our sale price) to see if we're the better price for the quantity you need.
* By "model", we mean a CBU that has the same number of tenant doors and the same manufacturer specifications.
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Note: This is a custom, made-to-order product. Please review our return policy before purchasing custom items.
Regarding a Product's Shipping Estimate
The lead times listed on this product page represent the best-case scenario for shipping estimates. While we may show that a product "usually ships" within a given period, this period should not be confused with a delivery estimate. Rather, we expect the product to ship from the manufacturer's warehouse within this timeframe.
What does this mean for you? Once you place an order on our site, we begin processing the order with the manufacturer. The processing lead time we list on the product page is the most current estimate from the manufacturer regarding the product.
If you purchase a commercial mailbox from us and decide to cancel because a competitor lists a "faster" lead time on their site, you may be delaying the time it will take to receive your mailboxes.
Why? Because you are placing a new order with the same manufacturer for processing.
Below, we answer our customers' top three FAQs regarding delivery estimates.
How long will it take to receive my commercial mailbox?
When you order a commercial or cluster mailbox, we process the order with the manufacturer within one business day. Once processed, the order usually ships in the time frame listed on the product page. Since Cluster Mailboxes are large items, they ship via freight carriers. As such, these transit times will usually take 5 to 7 business days.
A few things to note about purchasing a cluster mailbox or similar large, commercial-grade product:
- The freight carrier will call the number you list on the shipping address a day before delivery to schedule a delivery appointment with you.
- The manufacturer ships using their chosen freight carrier depending on the products ordered and the delivery location.
- Most (if not all) online retailers who sell commercial mailboxes (CBUs, etc.) ship directly from the manufacturers, just as we do.
- If you choose professional mailbox installation with your commercial mailbox purchase, please note that same-day installation is unavailable. We will help you schedule the installation after the delivery of your mailbox. In most cases, our installers complete the installation within one week following delivery.
What if I order multiple products from different brands?
If you order multiple products, you may be purchasing products from different manufacturers. If this is the case, your products will ship to you separately from each manufacturer.
For example, if you purchase a set of wedge anchor bolts with a cluster mailbox, your CBU will ship from Florence or Salsbury's warehouse in about 5-7 business days. Still, your anchor bolts will ship separately from another warehouse in about 1 to 3 business days.
How can I estimate my shipment's transit time?
Depending on the carrier and your location, transit times will vary. You can estimate delivery times using your carrier tracking number. Once your order ships, we'll send you a shipping confirmation email that includes your carrier (FedEx, UPS, YRC, etc.) and tracking number.
If you place an order with us and do not receive an Order Confirmation email, check your spam inbox. If you still do not see an Order Confirmation email in your inbox, contact us immediately at (844) 534-7230 . We will provide you with your Order Number and any other details you need.
- Auth Florence Private Horizontal mailboxes, shown in anodized aluminum, are designed for use in office buildings, dormitories, or other commercial settings where the mailbox will not be serviced by the U.S. Post Office
- It has a special latching master door to deter vandals and a 5 pin cylinder cam lock for a secure locking mailbox
- Each front-loading unit has a master door allowing quick access to all the mailboxes at the same time
- 29 usable compartment doors; each door comes with 2 keys
- The built-in trim allows for easy installation in a wall recess that is out of direct exposure to the weather
- These horizontal mailboxes come with clear plastic number slots or free engraved door identification numbers
- These mailboxes are particularly suited for retrofit installations and must be recessed mounted into the wall with the installation
- Looking for options like modules with larger door sizes (see below), parcel lockers, or built-in collection boxes? Fill out our quote request form or call us or chat with a customer care rep if you have any questions.
- View more commercial mailboxes or the rest of our private horizontal mailboxes
Shipping Info | Usually ships in 2 weeks Learn more about our Estimated Lead Times |
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Brand | Florence Mailboxes |
Number of Mailbox Doors | 25 to 35 Mailbox Doors |
Mount Type | Recessed |
Material | Aluminum |
Mailbox Type | 4B Horizontal Mailbox |
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Dimensions | Actual Height: 55 in. H / Rough Opening: 54-1/4 in. H Actual Width: 13-3/4 in. W / Rough Opening: 14 in. W |
Security | Locking |
Mail Capacity | Small Packages |
Delivery Type | Private Delivery |
Access Type | Front Loading |
Shipping Estimate | Usually ships in 2 weeks Learn more about our Estimated Lead Times |
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Stock Status | In Stock |
Ships To | Ships to the 48 contiguous United States. For AK or HI delivery, please contact us for a shipping quote. |
Ship Method | Ships via Freight Carrier - Scheduled Delivery |
Shipping Policy |
Thank you for your order! We will ship your order using the fastest, safest, and most reliable method possible. Small and medium-sized parcels will usually ship FedEx or UPS Ground, while large commercial items will ship via common freight carriers such as YRC, XPO Logistics, etc. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. View our Full Shipping Policy here. |
Return Policy |
We offer a 90-day return period from the date of shipment. We will refund your order total, less our cost of shipping the item to you. In most cases, you will be responsible for the cost of shipping the item back to us. Important: Orders returned without authorization will NOT be processed for credit or refunds. YOU MUST obtain a Return Goods Authorization Number (RGA#) from us so that the credit for the merchandise and any refund can be properly processed. View our Full Return Policy here. |