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What is the CBU Price Match Guarantee?

It's pretty simple. If you find this model* cluster mailbox on another online retail site for a lower price, including any shipping and taxes, then we will match that competitor's price.
Before we can match a competitor's price, please note:
- We will need the exact URL of the product page in question. A screenshot of the competitor website will not suffice.
- Some competitors hide their freight charges until you enter the checkout, so please keep this in mind.
- If you are ordering multiple units, check our Volume Discount Pricing table (to the right of our sale price) to see if we're the better price for the quantity you need.
* By "model", we mean a CBU that has the same number of tenant doors and the same manufacturer specifications.
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Custom: usually ships in 5-7 business days.
Regarding a Product's Shipping Estimate
The lead times listed on this product page represent the best-case scenario for shipping estimates. While we may show that a product "usually ships" within a given period, this period should not be confused with a delivery estimate. Rather, we expect the product to ship from the manufacturer's warehouse within this timeframe.
What does this mean for you? Once you place an order on our site, we begin processing the order with the manufacturer. The processing lead time we list on the product page is the most current estimate from the manufacturer regarding the product.
If you purchase a commercial mailbox from us and decide to cancel because a competitor lists a "faster" lead time on their site, you may be delaying the time it will take to receive your mailboxes.
Why? Because you are placing a new order with the same manufacturer for processing.
Below, we answer our customers' top three FAQs regarding delivery estimates.
How long will it take to receive my commercial mailbox?
When you order a commercial or cluster mailbox, we process the order with the manufacturer within one business day. Once processed, the order usually ships in the time frame listed on the product page. Since Cluster Mailboxes are large items, they ship via freight carriers. As such, these transit times will usually take 5 to 7 business days.
A few things to note about purchasing a cluster mailbox or similar large, commercial-grade product:
- The freight carrier will call the number you list on the shipping address a day before delivery to schedule a delivery appointment with you.
- The manufacturer ships using their chosen freight carrier depending on the products ordered and the delivery location.
- Most (if not all) online retailers who sell commercial mailboxes (CBUs, etc.) ship directly from the manufacturers, just as we do.
- If you choose professional mailbox installation with your commercial mailbox purchase, please note that same-day installation is unavailable. We will help you schedule the installation after the delivery of your mailbox. In most cases, our installers complete the installation within one week following delivery.
What if I order multiple products from different brands?
If you order multiple products, you may be purchasing products from different manufacturers. If this is the case, your products will ship to you separately from each manufacturer.
For example, if you purchase a set of wedge anchor bolts with a cluster mailbox, your CBU will ship from Florence or Salsbury's warehouse in about 5-7 business days. Still, your anchor bolts will ship separately from another warehouse in about 1 to 3 business days.
How can I estimate my shipment's transit time?
Depending on the carrier and your location, transit times will vary. You can estimate delivery times using your carrier tracking number. Once your order ships, we'll send you a shipping confirmation email that includes your carrier (FedEx, UPS, YRC, etc.) and tracking number.
If you place an order with us and do not receive an Order Confirmation email, check your spam inbox. If you still do not see an Order Confirmation email in your inbox, contact us immediately at (844) 534-7230 . We will provide you with your Order Number and any other details you need.
Related Downloads
Imperial Mailbox Overview
Imperial Mailbox Systems offers an attractive and dependable line of products for homeowners or for new construction and property beautification projects. Imperial is known for their quality line of mailboxes, street signs, and lamp posts, allowing homeowners and developers to choose one coordinated design for all exterior accents.
Imperial products are built to last and look great for years. Their products are constructed using cast aluminum, coated with industrial strength enamel paint and assembled to the highest quality standards with stainless steel hardware.
Choose from an assortment of posts, braces, number plaques, and mailboxes to customize your look to your exact specifications. Most pieces are interchangeable to allow full customization of your order. If you have any questions or concerns before placing an order, one of our Customer Care Reps is happy to assist you.
Manufacturer's Warranty
Imperial provides peace of mind with a limited one year warranty covering defects in construction and assembly. The warranty is valid to the original purchaser and does not cover improper installation, alterations, vandalism, etc. Imperial Mailbox Systems must be contacted within one year of the original delivery date. Please see the full Manufacturer's warranty for more details.
Construction & Materials
All Imperial products are constructed of high-quality aluminum and assembled using stainless steel hardware. Aluminum is a strong, lightweight metal that is resistant to rust, making it a great choice for outdoor products. Sand-casting helps to maintain a high level of quality control.
Each piece is then coated using an industrial strength enamel paint to provide an appealing finish with professional durability for years of service. Products are offered in a variety of colors, so be sure to browse our color options.
Stainless steel hardware and locking mechanisms round out the tough construction of the Imperial product line. Stainless steel offers the same rust and corrosion resistance similar to aluminum while contributing added strength where it is needed most. This yields a finished product that is durable, secure and built to last.
Configuration Options
When describing Imperial Mailbox Systems, one word comes to mind: variety. There are many options available from Imperial to consider for every aspect of your order. From finishes, number plaques, and support brackets all the way to the finials or optional light fixtures made to adorn the top of your post, Imperial allows for a variety of elegant mailbox configurations.
Every number or letter in the package SKU signifies the part included with your Imperial Mailbox package. You may opt to choose each piece individually or choose from one of our attractive pre-designed packages. Either way, we are here to help you find the perfect design for your project.
Selecting each individual part may require a little preparation, so please take a few minutes to familiarize yourself with the options. If you do choose to individually select each item in your package, here are a few helpful guidelines to consider when planning your design.
Selecting a Post
Let's begin with the various posts to consider. The post system contains a post and decorative bracket, with your choice of stylish base and finial. Every Imperial post is engineered using extruded aluminum for durability and offers a sturdy foundation for your new mailbox. The base and finial are engineered using the same cast-aluminum as the entire Imperial line.
More Specification Details
- Mailbox Dimensions: 7¾ in. W x 19 in. L x 9 in. H
- Post Dimensions: approx. 60 in. H and has a 2 ¾ in. or 3 in. diameter
- Optional Newspaper Box: 7¾ in. W x 19 in. L x 6¾ in. H
- Typical ship weight: between 43 lb. for single mailbox and post combos and up to 150 lb. for multi-mailbox and post combos
- Main material: cast aluminum
- Hardware: stainless steel
- Installation instructions are included with each product
- Locking Insert dimensions: 17…ž in. L x 6…ž in. W x 4…ž in. H
- Weight is 2 lbs.
- Bases and finials vary in height based on selected style
Customer Reviews
Weight | 150 lbs |
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Shipping Info | Standard: usually ships in 2-3 business days. Custom: usually ships in 5-7 business days. Learn more about our Estimated Lead Times |
Brand | Imperial Mailbox Systems |
Mount Type | Post Mount |
Material | Cast Aluminum |
Mailbox Size | Standard |
Mailbox Style | Victorian |
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Mailbox Type | Multi-Family Mailbox & Post Combo |
Dimensions | 7¾ in. W x 19 in. L x 9 in. H |
Security | Non-locking |
Mail Capacity | Small Packages |
Included Accessories | Includes Post |
Delivery Type | USPS Delivery |
Access Type | Front Access |
Shipping Estimate | Standard: usually ships in 2-3 business days. Custom: usually ships in 5-7 business days. Learn more about our Estimated Lead Times |
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Stock Status | In Stock |
Ships To | Ships to the 48 contiguous United States. For AK or HI delivery, please contact us for a shipping quote. |
Ship Method | Ships via USPS, UPS, or FedEx Standard Ground. |
Shipping Policy |
Thank you for your order! We will ship your order using the fastest, safest, and most reliable method possible. Small and medium-sized parcels will usually ship FedEx or UPS Ground, while large commercial items will ship via common freight carriers such as YRC, XPO Logistics, etc. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. View our Full Shipping Policy here. |
Return Policy |
We offer a 90-day return period from the date of shipment. We will refund your order total, less our cost of shipping the item to you. In most cases, you will be responsible for the cost of shipping the item back to us. Important: Orders returned without authorization will NOT be processed for credit or refunds. YOU MUST obtain a Return Goods Authorization Number (RGA#) from us so that the credit for the merchandise and any refund can be properly processed. View our Full Return Policy here. |