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Your return request has been received and will be submitted to the manufacturer for a return of goods authorization (RGA) number. We will forward this number to you along with return instructions as soon as it is received from the manufacturer. Your patience is much appreciated while we wait to receive a response from the manufacturer. If you have not received an RGA# within 48-72 hours, you are welcome to contact us for a status update.
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Sincerely,
Customer Care